Shipping policy


Climate-neutral shipping with DHL

We ship by default climate neutral via DHL Premium | GoGreen as an insured package with shipment tracking to the countries listed below. Flat-rate shipping costs within Germany are 6.95 euros - free of charge for orders of 75 euros or more throughout Germany.

       

Shipping costs & approx. delivery times

 Country Shipping flat-rate Delivery time
Australia 29,95 €
3-8 business days*
Austria 14,95 € 2-5 business days*
Belgium 14,95 €
2-5 business days*
Bulgaria 16,95 €
2-5 business days*
Canada 29,95 € 3-8 business days*
China
29,95 €
3-8 business days*
Croatia 16,95 € 2-5 business days*
Czech Republik 14,95 € 2-5 business days*
Denmark 14,95 € 2-5 business days*
Estland 16,95 € 2-5 business days*
Finland
16,95 €
2-5 business days*
France
14,95 €
2-5 business days*
Germany 6,95 € 1-3 business days*
Greece
16,95 €
2-5 business days*
Hong Kong
29,95 €
3-8 business days*
Iceland 19,95 € 3-8 business days*
Ireland
16,95 €
2-5 business days*
Israel 29,95 €
3-8 business days*
Italy
16,95 €
2-5 business days*
Japan
29,95 €
3-8 business days*
Korea (Republic)
29,95 €
3-8 business days*
Liechtenstein 16,95 €
2-5 business days*
Luxembourg
14,95 €
2-5 business days*
Monaco
14,95 €
2-5 business days*
Netherlands
14,95 €
2-5 business days*
Norway
19,95 €
2-5 business days*
Poland
14,95 €
2-5 business days*
Portugal 16,95 € 2-5 business days*
Singapore 29,95 € 3-8 business days*
Sweden
16,95 €
2-5 business days*
Switzerland
16,95 €
2-5 business days*
Slovakia
16,95 €
2-5 business days*
South Africa 29,95 € 3-8 business days*
Spain
16,95 €
2-5 business days*
Turkey 29,95 € 3-8 business days*
United Kingdom 16,95 € 2-5 business days*
United States
29,95 €
3-8 business days*
Vatican City 16,95 € 2-5 business days*

Returns

Please see our Right of withdrawal. If the order value after partial return of goods delivered free of charge is less than the required minimum order value for free delivery (75 euros within Germany), the repayment is reduced by the shipping costs.

Returns always to:
Thenhaus GbR | Kaiserdamm 89 | 14057 Berlin | Germany

Notes on shipping abroad

In the case of deliveries to countries outside the European Union, additional costs may arise in individual cases for which we are not responsible and which you must bear. These include, for example, costs for money transfer by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found, for example, here  and on import sales tax here  and especially for Switzerland here.

Your country is not listed?

If you wish to ship to a country not listed here, please write us an email before ordering (kontakt@herr-von-welt.de) and tell us the item with the quantity and the delivery address with the country and the corresponding zip code. We will then inform you at short notice whether we can also ship to the desired country and - if delivery to the desired delivery address is possible - inform you of the shipping costs, as we have to ask our shipping partner about shipping options and costs in advance.


* In the case of prepayment, the deadline for delivery begins on the day after the payment order is issued to the transferring bank or, in the case of other payment methods, on the day after the contract is concluded and ends with the expiry of the last day of the deadline. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day will take the place of such a day.