Shipping policy

Climate friendly shipping with DHL

We ship climate friendly via DHL Premium | GoGreen as an package with shipment tracking to the countries listed below.

Free of charge for orders within Germany.

Shipping costs & approx. delivery times

Country	Shipping flat-rate	Delivery time
Australia	29,95 €	5-10 business days*
Austria	17,95 €	3-5 business days*
Belgium	17,95 €	3-5 business days*
Brazil	29,95 €	5-10 business days*
Bulgaria	19,95 €	3-5 business days*
Canada	25,95 €	5-10 business days*
China	25,95 €	5-10 business days*
Croatia	19,95 €	3-5 business days*
Czech Republik	17,95 €	3-5 business days*
Denmark	17,95 €	3-5 business days*
Estland	19,95 €	3-5 business days*
Finland	19,95 €	3-5 business days*
France	17,95 €	3-5 business days*
Germany	free of charge	1-3 business days*
Greece	19,95 €	3-5 business days*
Hong Kong	25,95 €	5-10 business days*
Iceland	19,95 €	5-10 business days*
Ireland	19,95 €	3-5 business days*
Israel	25,95 €	5-10 business days*
Italy	19,95 €	3-5 business days*
Japan	25,95 €	5-10 business days*
Korea (Republic)	25,95 €	5-10 business days*
Liechtenstein	17,95 €	3-5 business days*
Luxembourg	17,95 €	3-5 business days*
Monaco	17,95 €	3-5 business days*
Netherlands	17,95 €	3-5 business days*
Norway	19,95 €	3-5 business days*
Poland	17,95 €	3-5 business days*
Portugal	19,95 €	3-5 business days*
Romania	19,95 €	3-5 business days*
Singapore	25,95 €	5-10 business days*
Sweden	19,95 €	3-5 business days*
Switzerland	17,95 €	3-5 business days*
Slovakia	19,95 €	3-5 business days*
South Africa	29,95 €	5-10 business days*
Spain	19,95 €	3-5 business days*
Turkey	25,95 €	5-10 business days*
United Kingdom	19,95 €	3-5 business days*
United States	25,95 €	5-10 business days*
Vatican City	19,95 €	3-5 business days*

Returns

Please see our Right of withdrawal.

Returns always to:
Thenhaus GbR | Kaiserdamm 89 | 14057 Berlin | Germany

Notes on shipping abroad

In the case of deliveries to countries outside the European Union, additional costs may arise in individual cases for which we are not responsible and which you must bear. These include, for example, costs for money transfer by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found, for example, here  and on import sales tax here  and especially for Switzerland here.

Your country is not listed?

If you wish to ship to a country not listed here, please write us an email before ordering (kontakt@herr-von-welt.de) and tell us the item with the quantity and the delivery address with the country and the corresponding zip code. We will then inform you at short notice whether we can also ship to the desired country and - if delivery to the desired delivery address is possible - inform you of the shipping costs, as we have to ask our shipping partner about shipping options and costs in advance.


* In the case of prepayment, the deadline for delivery begins on the day after the payment order is issued to the transferring bank or, in the case of other payment methods, on the day after the contract is concluded and ends with the expiry of the last day of the deadline. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day will take the place of such a day.